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Marketing & Branding

Marketing rests on understanding why people say yes. Robert B. Cialdini's Influence, one of the most widely read books on persuasion, explains the principles behind it, such as reciprocity, commitment, social proof, authority, liking and scarcity, using research and real examples from sales and advertising. Marketers use it to persuade more effectively, and everyone else uses it to notice when they are being persuaded. Practical and easy to read. More marketing books will join this shelf; see Business & Economics and Psychology for related reading.

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Influence

The Psychology of Persuasion

By Robert B. Cialdini

Why do people agree to requests that they might reject under more deliberate conditions? In Influence, social psychologist Robert B. Cialdini explains how familiar cues can trigger rapid compliance. The 2007 revised edition organizes its account around six principles: reciprocation, commitment and consistency, social proof, liking, authority, and scarcity. Each principle can support legitimate cooperation, but each can also be engineered by sellers, fundraisers, negotiators, advertisers, and others seeking agreement. Cialdini combines research from social psychology with observations of persuasion in everyday and commercial settings, emphasizing both how influence works and how readers can recognize questionable uses of it. The result is an accessible framework for examining decisions that may feel personal and spontaneous but are often shaped by context. Its central value lies not in promising immunity from persuasion, but in making common influence patterns easier to notice, evaluat…

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