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Mistakes Were Made (But Not by Me)

Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts

By Carol Tavris , Elliot Aronson

Why do intelligent, decent people defend poor decisions long after the evidence has turned against them? Carol Tavris and Elliot Aronson answer through cognitive dissonance: the discomfort produced when facts or actions collide with a favorable view of oneself. Rather than revise that self-image, people often reinterpret evidence, alter memories, blame others, or intensify their original commitment. The authors trace this machinery of self-justification from private quarrels to professional judgment, criminal investigations, political allegiance, prejudice, and international conflict. Their central warning is not merely that people deceive others, but that sincere self-deception can make error remarkably durable. At the same time, the book argues that defensiveness is not destiny. By separating wrongdoing from a total condemnation of the self, individuals and institutions can become more capable of correcting errors, making meaningful apologies, and learning before a small mistake har…

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